1 reviews | Active since Feb 2015
Battling to open account for 6 weeks
I app**** for a business account on the 14th of January, it is now basically 6 weeks later and still no luck.<br> I have sent through the required information 6 times already, but keep getting messages and emails for outstanding documents. Today, 22/2/5015 i get an sms saying the account will be closed because it hasn't been used.<br> <br> SO PLEASE EXPLAIN TO ME HOW YOU EXPECT THERE TO BE DEPOSITS AND USAGE ON THE ACCOUNT IF IT IS STILL NOT ACTIVE AFTER 6 WEEKS AND AFTER RECEIVING AN EMAIL WITH THE REQUIRED DOCUMENTS 6 TIMES???<br> <br> If it such a mission to open an account for a client please let me know so I can speak to a different bank, maybe it wont be such a huge deal for them to open an account for a client.<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874012.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874012.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
