Battling for over a year to cancel FNB Road Assistance

<p>Person at Festival Mall that Tried to help and confirmed it was cancelled and requested FNB for a refund: Phindile Manqele.<br /><br /></p> <p>Phindile helped me in May 2016 (around the 16th) and ensured me that the road assistance fee had been stopped (after calling around 8 different numbers then )and you requested FNB to refund me the monthly R5 from around October 2015</p> <p><br />- I assured her that I personally phoned in 2015 and numerous numbers and finally they said they stopped it, but they didn't in 2015) .<br /><br /><br /></p> <p>To this day it has never been stopped I haven't heard from Phindile or FNB.</p> <p><br />Only way to get this resolved was to just remove the debit order when requested and refund me for those 7 months, now its been longer and gone onto 13 months (nov 2016) which totals up to R65 that FNB has to refund me.</p> <p> </p> <p>The principal of his task was simple yet no one could help.</p>