1 reviews | Active since Jun 2010
BANKS *****ING FROM US CONSUMERS
TALK ABOUT *****ING MONEY I am very angry
You have charged me R550 for fees because my account went into overdraught for 1 hour, The moment I got the sms from you I transferred money into my account to cover this costs,
I got the Sms saying that my debit orders had gone off, So I moved the balance of my funds into my credit card, As soon as I saw the excess mail I rectified my account
If that money is not revered immediately I will cancel my account with FNB
YOU ARE *****ING MONEY FROM ME AND THIS IS UNACCEPTABLE
I have NEVER BEEN CHARGED these ridiculous fees before
THIS IS THEFT I am very angry about this
That you can just take food out of my families mouths because an account was in excess for an hour or so
REVERSE THE MONEY OR CANCEL MY ACCOUNT WITH FNB – AS OF IMMEDIATE EFFECT
I will move banks tomorrow if this is not done
Good day Shenaid,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Shenaid,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
