KM
Katlego M

1 reviews | Active since Jan 2020

31 Jan 2020, 12:47

Banks

No customer service at all. I walked into the bank to pay for my school registration and a girl at the door turned me away. It appears they want to keep it clean without people inside. I get the whole self help thing she told me to have only notes so I can deposit at the atm. I wanted to pay the exact amount so I turned back. They get away with it because it's a predominantly black area and you won't argue. I am very disappointed in the service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2020, 13:26
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

 Hello Peter Complaints Team 

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