Banking ***** - personal Cheque Account.

Good morning to all! This is a follow up of my previous review. At this stage FNB ***** department are running in circles. They are not coming to the party. I'm receiving one reference after the other on to where my e-mails addressing the matter are being referred to.

I refuse to accept responsibility for the incident(s) coupled to the ******* way of removing funds from my FNB Premier Cheque Account. I have even sent proof to all parties that give evidence that during the time of the so called incident(me giving permission, for the coupling of my cheque account to an external electronic wallet service and then allegedly giving permission for it to happen.)

I have stated also that certainly I am not a *****, nor retarded to allow such action to take place. I have also stated that it seems to me that FNB first of all can not guarantee the safety of my funds, and their response to the matter give me a lot to think about.

I have also stated that it is unacceptable for a bank to not have some firewall or blocking system in place to identify when an incident of such sorts happens( 21 transactions in a matter of 7 minutes from one vendor), then have alarm bells flicking and putting an immediate end to such action.

Surely the turnaround time of between 7 and 30 days is also unacceptable. One question I also want to ask? If this was an account that had millions in it, would the same thing have happened?

I am not at all happy with the feedback I had received so far, it's actually pathetic. Hope to have joy soon.

Regards and shalom, Hans Hamman.