MV
Moegammat V
1 reviews | Active since Mar 2013
27 Nov 2015, 21:57
banking ombud
FNB did it again, double deducting my bank account without permission .... I need the copliance department to sort out this issue as FNB is non compliant in the sense that they are steeling my money, money that was to be used to feed my family, leaving no money in my account to live of...FNB will have to sort this out in the next 48 hours, as I will be contacting the banking ombud. This is also an official request for FNB compliance and complaints dept to furbish me with the contact details for the banking ombudsman. I'm requesting my full deduction be returned to me.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
30 Nov 2015, 08:24Hello Tauhier,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 822347.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 822347.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Nov 2015, 08:24
Official
Hello Tauhier,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 822347.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 822347.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)