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Tyronne E

1 reviews | Active since Jul 2016

07 Jul 2018, 09:06

Banking - how can’t we NOT help you

I have never experienced such bad service. Discovery card do t answer the phone then they can’t find my account. I transferred R1850 by mistake into an account I closed 3 years ago, YET it still appears on my app.

I want my money back. I hope to God this gets resolved I am so angry. No one wants to help me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2018, 09:26
Official

Good Day Tyronne

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***