PT
Peggy T

1 reviews | Active since Nov 2011

26 Jun 2019, 15:42

banking fees over charged

I have been banking with FNB for a while now on Gold cheque . I have called the bank numerous times asking about the bank changers and other . I have recently discovered that I am on an incorrect “band”, as monthly over R16000 is deposited into my account . Please explain to me why didn’t the bank move me on premier as I was supposed to be and how does the bank over look my over charged banking fees . I want and investigation conducted and refunded banking fees and there was never client education and service provided to me .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2019, 16:30
Official
Good Day Peggy
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***