PT
Peggy T
1 reviews | Active since Nov 2011
26 Jun 2019, 15:42
banking fees over charged
I have been banking with FNB for a while now on Gold cheque . I have called the bank numerous times asking about the bank changers and other . I have recently discovered that I am on an incorrect “band”, as monthly over R16000 is deposited into my account . Please explain to me why didn’t the bank move me on premier as I was supposed to be and how does the bank over look my over charged banking fees . I want and investigation conducted and refunded banking fees and there was never client education and service provided to me .
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Replies (1)FNB (First National Bank)'s replyOfficial
26 Jun 2019, 16:30Good Day Peggy
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply26 Jun 2019, 16:30
Official
Good Day Peggy
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
