CB
Carina B

1 reviews | Active since Mar 2010

19 May 2015, 12:39

Banking Fees - how can we help you - never

I've queried this before and keep on getting a stupid response which does not make sense. I've been banking with FNB for years now and have asked that banking fees be moved to the end of the month WHEN I GET PAID. But according to them this is not possible. Why can I not choose when my banking fees goes off my account? Why do I have to make provision for MIDDLE OF THE MONTH banking fees as well as end of the month banking fees?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 May 2015, 14:55
Official
Hello chiole,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 686153.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one