CG
Charlotte G

1 reviews | Active since Mar 2011

20 Oct 2017, 12:33

Banking experience

19 October 2017 - 09h30. The branch manager (on the floor) helped me with online banking as I did not know I could print my bank statement which had proof of address on. She stamped it and this was accepted as proof of address. It took me seconds and I did not need to wait for the teller because she approached me as I walked in. Great service FNB :-)

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Oct 2017, 13:43
Official

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you have received from FNB Plumstead.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Tracey Sonickson

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