Banking division is great! Legal division Waste!

Item: FNB (First National Bank)
Rating: 2
Author: Lungani M

I called the Fnb legal team this morning, spent +- 8min, then when I do get to a consultant I'm put on hold then the call gets cut. No call back. I'm expected to call again and wait. Time is money!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

16 Jul 2015, 14:06

Hello czwe101,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 723273.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply16 Jul 2015, 14:06

Official