BANKING CHARGES WHEN DOWNGRADED
Pathetic service from FNB, went to the FNB LIFESTYLE branch twice already to downgrade my account and still my account is not downgraded(after spending an hour at the brach on each occasion). I'm still being billed R79 Per month for the past 2 months!!!
Sent a mail to customer services with reference numbers but I was informed that I should call the contact Centre.. No assistance from the contact Centre as they confirmed that it would be done last month but I'm still billed R79 per month... Time for a change???
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Replies (2)'s updateReviewer Update
24 Mar 2021, 14:44Got confirmation today via telephone that the banking plan was changed.was advised it will take 4 to 6 working days to process. My question is what happens to the banking charges for the past 2 months?
's update24 Mar 2021, 14:44
Reviewer Update
Got confirmation today via telephone that the banking plan was changed.was advised it will take 4 to 6 working days to process. My question is what happens to the banking charges for the past 2 months?
's updateReviewer Update
29 Mar 2021, 23:50Still no reply from FNB regarding banking charges!
's update29 Mar 2021, 23:50
Reviewer Update
Still no reply from FNB regarding banking charges!