BANKING CHARGES FOR SERVICES NOT RENDERED

Hi<br> <br> Im a frequent internet banker and use it to make my life simpler, which it does and Im very grateful for<br> <br> However, one of the things FNB is consistently failing with is the payment notification - it allows to add details to send confirmation emails or faxes at an additional fee, which i do to save time,however it is beyond frustrating to find the person or company you paid coming back to you days later asking for said confirmation and then it takes extra time from me when i have it, to download the confirmation and resend it properly and whats worse is that I get charge for this in addition to my already hefty monthly fee<br> <br> SO FNB PLEASE DO THE RIGHT THING AND REFUND MY MONEY...YOU WILL SEE MANY .70c coming off my account yet none of them done as paid for...so please try and be honest