BANKING BLUES !

As an FNB credit card holder of many years standing I'm stunned at the rank incompetence of those running the Card Division. It took weeks of emailing them to arrange monthly payment by debit order - which they got hopelessly wrong. When they got it right (finally) they then changed the "closing date" of the account from the 25th monthly ( used for years!) to the 10th ! Attempts to engage them in querying/remedying this seems absolutely impossible. Daily emails are either ignored or provide ever-changing "complaint reference numbers". "HOW CAN WE HELP YOU?" What a question!