Banking app doesn't work on phone data
<p>The Fnb banking app is utterly useless. It only works if you are on wifi and does not work with phone data or if you are out of data. How is one supposed to buy data if you need to be on wireless? Also if I am trying to bank online with a lap top using my phone as a hot spot I cannot authorize what I am doing since the app doesn't work with phone data. So really if you aren't on a wireless network the app is useless and you cannot bank at all. Why has this issue not been resolved?</p>
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)