Banking app. does not work
<p>I'm trying to update a recipient's details on internet banking, and when I confirm I get a message that I should open the banking app. (which, incidentally, I don't want) and follow prompts. No prompts arrive, and I cannot change my recipient's details.</p> <p> </p> <p>FNB, your incompetence is becoming too trying to be borne any longer. It's time to say goodbye...</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
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Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,