MK
Mduduzi K

1 reviews | Active since Jun 2012

16 Feb 2024, 15:19

banking app delink

My phone died, I am trying to delink it from within the website, I am told I must go to the branch. I am a premier banking client why must I go to the branch. I am going to switch my account to another bank if they cant resolve this online.

0
Replies (1)
MK
Mduduzi K's update16 Feb 2024, 16:07
Reviewer Update
Hi,

Please resolve this by today. I am not going to the brach. the only time I will go to the branch is to close this account. I am unable to do transactions on the online website as it requires authentication via the fnb app. my phone is dead I cant use the fbn app. how am I suppose to do transactions now?