1 reviews | Active since Oct 2016

20 Oct 2016, 20:46

Banking app

<p>Who the hell's idea was it to put this new process by using your banking app to confirm payments, in place??? It sucks, wastes time and is making my life soooo much more complicated. I have been a client for nearly 20 years now, and now this??? Never have I spoken a bad word about FNB, always had great service, but this one, this one spoils it all! Makes me want to change banks.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2016, 09:54
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)