1 reviews | Active since Aug 2016
banking
<p>I transferred via internet transfer to an account and had sufficient funds in my account as far as I know if you do nog have sufficient fund you won't be able to transfer any money. A day after I transferrred the money it came back saying insuffiecient funds so my electricity bill was not paid and my electricity was sitched off and I had to pay a penalty. I feel if there was not suffiecient funds how was I able to tranfer the money in the first place??????? I had to pay also banking costs for unsufficient funds.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)