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suzette R
1 reviews | Active since Oct 2014
02 Feb 2019, 08:26
banking
try to get a cellphone nr changed on the phone for 30 minutes till airtime runs out.Today again 20 minutes the lady say she is trying to get someone who can assist with a debit order fnb is the worsest bank ever useless can they please phone me now been wasting 79 rand in airtime and still not been helped
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
02 Feb 2019, 12:52Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply02 Feb 2019, 12:52
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
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suzette R's updateReviewer Update
02 Feb 2019, 14:34would really appreciate it if fnb can contact me on ********** 617 .
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suzette R's update02 Feb 2019, 14:34
Reviewer Update
would really appreciate it if fnb can contact me on ********** 617 .