1 reviews | Active since Mar 2018
Banking
I'm so angry with fnb ,i took out a connect bundle with them where i pay 439 every month for a cellphone and 100mb data and 28 voice bundles every month for 4 months now I keep receiving messages that I'm in arrears and they deduct R66 to R90 which I don't know what it is for ,I complaint to their website and I was told it's the SIM card company ,I've been taken from pillar to post with this complaint that I even changed my debit order date to my exact pay date but no solution was brought to the matter ,I have decided to even go to another bank which will not give me any hassles because fnb simply doesn't care about it's paying clients ....
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)