Bankers don't know anything

I am so sick of FNB Premier Banking. Every single time I call there the bankers give me incorrect information. They have no idea what they are doing. <br> <br> The latest problem I have had is that I called to get the details of a company debiting my account. They gave me the contact numbers for Nedcor Corporate Payments and Standard Bank Corporate Payments and a user code Nedcor and Standard informed me that the banker is well aware that the procedure is to use Bankserv to log a query, they don't assist other banks' clients. I'm tired of being pushed from pillar to post. Can someone please contact me who knows what they are doing. <br> <br> Also, I queried my overdraft interest rate with a banker and she said it is 7.5%. In what world?! Absolutely clueless! I submitted a complaint about that to FNB and no one has come back to me. <br> <br> Prior to that I called to change my overdraft interest date and the banker said he can't do that. When I told him I have done it before then he put me on hold and then came back to say, \oh actually I can do that". CLUELESS! <br> <br> The point is if they don't know what is happening they just give an answer"