BANK with the WORST SERVICE DELIVERY (2nd COMPLAINT)

<p>Following my review for FNB on the 7th November 2016, regarding their CIPC Registration department, I spoke to a consultant in the escalations department who assured assistance and they would fix it, this was after I stated that I WILL NOT PAY ANY ADDITIONAL COSTS FOR THEM TO RECTIFY THIS, as this is not my problem to fix. Point is, I want my company documents completed accordingly to my application. Today, 22 December 2016, I receive CIPC documents regarding the registration, and my query is still NOT ****EN FIXED. </p> <p> </p> <p>It puzzles me how a simple thing can be complicated. Or is it a lack of competence and adequate customer service delivery? I am so ANNOYED and DISAPPOINTED at the level of service that I have received. I am also starting to question the Escalations Department, as none of you have ever bothered to follow-up on whether my query has been attended to, CORRECTLY. </p> <p> </p> <p>In as much as <strong>we are made to believe</strong> that the FNB CIPC Registration is quite smooth and prompt, all that is just a can of worms awaiting to be opened. <strong>What a nightmare this has been.</strong> Where have you seen a CIPC registration taking OVER 3months to be completed? My piece of advice, if you need CIPC registration, contact competent people/business to assist, or DIY directly, to avoid such ****-ups from FNB. Would never recommend anyone to use the FNB service.</p>