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Audrey T

1 reviews | Active since Jul 2016

20 Jul 2016, 14:39

Bank verification for csd

<p>I'm struggling to get bank verification from fnb, for CSD treasury i tried to send emails and i was given a number to contact, i contacted that number but i ran out of airtime whilst speaking to the consultant. Today 20/07 i went to fnb branch in landross mare street polokwane, the consultant said he doesnt know who does verifications for csd (central supplier database), therefore i called the number that was given to me through email, the consultant on the line asked questions that are irrelevant to my querie. I really need for my business account to be verified as i cannot get payments from state organs because of lack of verification, FNB is making it difficult to run my business because all i do is work but i cant get my payments. Please fix this today</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jul 2016, 07:07
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 967463.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)