1 reviews | Active since Oct 2017
Bank Verification
I have been trying to verify my bank business account with CSD for FNB but it has always said Bank account holder name doesn't match based on FIC rules, update account holder name at your bank regardless of my alternation to my name or providing CSD personnel with the proof of banking letter or what they have on the system. I don't know what to do anymore as I failing to get contracts due to that and i have been trying to verify for since last month. I don't know what to do anymore as I have tried to send emails or visited Bank and CSD offices serval times with no resolution.
Hello ***,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello ***,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)