1 reviews | Active since Nov 2017
Bank theft!FNB
I was convinced to upgrade my Premier Card to a Private Client card by FNB,and now it shows funds available in my old card but I was told to write that money off as I cannot transfer it.I am now liable for over credit on my new account but cannot access the funds from my old account and those funds need to be transferred into my new account as I held liable for the funds they have taken.I want this sorted as this is blatant theft!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)