Bank that DOES NOT care

Have bank account with FNB, smart device was added to it. I have recently went under debt review and working with a consultant that has informed everybody regarding my matters. I have personally informed FNB numerously via email and phone regarding my situation and asked them to advise me on how smart device payments can be done. They cannot help you until a few debit orders balance, so they can charge you for it. There is no way you can cancel debit order on line or verbally, you cannot pay this department either. In other words once they have got you signed, the rest does not bother them at all. How does it make sense that a person trying to settle the amount, advising on the account being frozen, and they still debit order your account and refuse to take any information in regarding cancellation of debit orders. Not first time FNB showed that they do not care at all and once they sign you up - you are on your own and they just make money out of decency.<br>