RR
Refilwe R
1 reviews | Active since Nov 2019
25 Nov 2019, 10:53
Bank stilling money from people
I have log a complaint on Friday and promised that someone will contact me within 24/48hours even now I’m still waiting ,my issue is I had the amount of R*** deducted from my Cheque account which I never authorized it . It went through for or purchased Uber Eats voucher which I don’t even use Uber Eats please do me a favor to refund my money or else I’m taking this to the Ombudsman for Banking Services and move away from your bank.
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FNB (First National Bank)'s replyOfficial
25 Nov 2019, 13:40Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply25 Nov 2019, 13:40
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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