VN
Varshnee N

1 reviews | Active since Feb 2017

27 Feb 2017, 12:05

Bank *****s money

<p>I made an arrangement with FNB regarding a personal loan. FND then started debitting any amount from my account at any time of the month. When i placed a stop on the debit orders, they now do an internal transfer from my account without my permission</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2017, 13:43
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)