1 reviews | Active since Aug 2012
Bank *****ing from customers
<p>I have experienced ********** activity on my account in the last 3 months. I reported unusual activity on my account on the 26th August. A debit order from FNB connect debited my account for R179. I never authorized any debits from FNB connect except for my iPad, which I pay a consistent amount every month. I was told they would investigate. I still have not heard from FNB. I was told to cancel the debit order at my expense. Which I did. I was once again debited my FNB connect today for R267! FNB owes me R446. FNB is basically *****ing from me! I want answers. </p>
Good Day Ms Cooke,
kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Ms Cooke,
kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)