Bank statement not received

When i open my new account with FNB i explicitly to their staff i that i wanted to receive my bank statement as i was not receiving with my previous account with them, i even chose to receive them electronically through email,yet i am still not receiving anything from them,, i have a right to know my accounts activities but they are preventing me from exercising that right, i am hugely disappointed with this bank, with all the ***** taking place in the world you would think a bank like FNB will do everything to assure customers that their monies are safe and no unjustifiable transactions are taking place. :(