MS
Mannat S

1 reviews | Active since Dec 2017

23 Dec 2017, 20:33

Bank staff is of no use

FNB service is extremely poor. I have experienced unauthorized transactions through my account and absolutely no responsibility is being taken by the bank. They simply wash off their hands and say we cannot do anything. I am so sick of this bank I'm thinking of cancelling my account with them and switching to different bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 10:44
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)