Bank staff clueless re FNB Connect

When i purchase vodacom airtime and data on my FNB app, i see an option for FNB connect. i enquired at the FNB Mall of the South and took a brochure regarding this. A week later i went to FNB The Glen to apply. Somehow they were unable to add me to FNB connect. Allot of confusion. Then they said because its a business acc and has to be a personal acc. which is incorrect. I then went home and called FNB connect and they mentioned that The Glen has been chosen as one of the branches to do this on business accs, since June 2017. i went back to branch to try again, but the branch is unaware of that they are loaded to do this on business accs ??? The lady in charge of the consultants took my details and she she would enquire further and call me. so far no call. Then I went to Southgate Fnb as they also approved to do on business accs. allot of confusion at branch and unable to do. Lady in charge of consultants took my cell # and said she will enquire and get back to me. To date no call from her. Your staff members are untrained regarding FNB connect. Its annoying when they take your # and say will call back, but never do. BAD SERVICE !!!! ---- does FNB offer FNB connect to business acc holders, as per what your consultants mention when i call into that department ???? . please advise. DISAPPOINTED AND ANNOYED CLIENT