RB
Ronston B

1 reviews | Active since Mar 2020

18 Aug 2026, 15:16

*********** Bank - Sayin my account is Non-KYC compliant for the 2nd time

This has to be the worst bank I have ever used in my life!

For the 2nd time now, your team or your bank is claiming that my account is Non-KYC comopliant. How can that be when I NEED documents to open the account???

OI am awaiting an international transfer because you are saying for the 2nd time that account is not KYC compliant when I have received payments before and I have dealt with this issue already.

What is wrong with your bank???

0
Replies (2)
RB
Ronston B's update18 Aug 2026, 15:34
Reviewer Update
I am awaiting for someone to contact me as soon as possible.

Because now you're telling me the funds have been returned! This is my salary I am waiting for! Explain to me how for a 2nd time your system shows that my account not KYC compliant when I NEED ,my documents to open the account???

Explain that to me when I provided my documents inside a branch? The 2nd time this has happened. .

RB
Ronston B's update18 Aug 2026, 16:16
Reviewer Update
Get someone to -phone me immediately...take accountability and fix your mistakes. Why must I phone you and waste my money on a phone for an issue that you are causing...

Get someone to call me immediately. I have never in my life dealt with a bank as bad as this.

You a disappointment!