BM
Bryan M

1 reviews | Active since Feb 2017

25 Oct 2017, 16:36

Bank rating letter --- (Business bankers disappointing)

Bank rating letter (FNB)

I'm deeply disappointed by fnb's business bankers whom I've tried many times looking for my business bank rating letter with no luck. The only thing they tell me is their systems are offline. I've been calling since Monday.

Deeply disappointed

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2017, 16:57
Official

Hello Brynmol .

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

BM
Bryan M's update25 Oct 2017, 17:18
Reviewer Update
Thanks Daffnie. Much appreciated!!