T.M
Thandiwe .A Makisa
1 reviews | Active since Dec 2015
13 Dec 2015, 20:03
Bank Over Charging unknown bills
I have experienced this for two consecutive times<br> Last month is I was charged with R480,for service and monthly charges this month I've been charged almost the same amount saying INT R300,monthly charges plus service fee<br> Am using a saving account I don't know how that possible could that be<br> And sometime I receive messages telling me I have insufficient money on my account yet I have not subscribed.for anything
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FNB (First National Bank)'s replyOfficial
14 Dec 2015, 08:43Hello Makisa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832302.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832302.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Dec 2015, 08:43
Official
Hello Makisa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832302.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832302.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)