Bank hides crucial information to boost sales on promotional deals in order to ***** money from clients

I'd would not like to give them a single star, they are ***********, ***********, ***********! - and you as the account holder WILL pay for their incompetencies. They think just because we are individual people we are not important, and they have the right to simply take your money whenever they want without warning, even when they phone you to offer you the fusion package - promote how much you will be saving and then as soon as you agree they put through "service fees" in excess of R260-00 of course none of this is explained to you when then nice lady phones with the offer - then when you complain you get a stinking attitude from the premier banking staff who have the nerve, after arguing with you that you have a gold account and this is the premier division, of telling you that there is nothing you can do they cannot reverse the fees and take it on the 25th, and conveniently her manager is not available and she cannot guarantee that he will call me back today (if ever) - Its not only about the money, it's about the principle and the fact they think they own your money - well no they don't - I will be closing my account with FNB as soon as I can and I will encourage my children and friends to follow suite. You suck FNB...