MK
Mohammed K

1 reviews | Active since Aug 2011

14 Sept 2017, 10:31

Bank Guarantee

Hi,

I need to get a bank guarantee for a development I am buying into in my personal capacity (not business). I contacted FNB premier,who referred me to Forex, who referred me to business banking,who referred me to a branch. I am no step closer to getting an answer and I need in place within 3days.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2017, 10:49
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)