BANK FROM HELL

I've been struggling with FNB's pathetic services since last year. They've made my life a living hell since then. When I asked them for help they refused, they deducted funds from my cheque account causing me to be stuck at a petrol station 3 TIMES as I couldn't pay for the petrol that was put in my car, and then on top of that they charged me R100 for insufficient funds every time. FOR NOT HAVING MONEY BECAUSE THEY TOOK IT!!! They also froze my credit card account. At one point I paid almost my entire salary into it to try bring the interest down, but then I couldn't access it. SO THEY LET ME PAY MONEY INTO IT BUT WOULDN'T ALLOW MY TO TAKE SOME BACK TO GET THROUGH THE MONTH!!! They are pros when it comes to lying. I opened a case at the ombudsman to complain about everything. They **** and I couldn't prove anything becuase I went to the bank for help instead of send emails to have proof on black and white. Oh and Telephone recording are for their benefits ONLY! I requested a copy of a telephonic conversation I had with one of their agents, and they never sent it. I had a petro account THAT NEVER WORKED. It was just there. When I wanted to order a new credit card after I found out the old one expired, I went to the bank to order it and they put me on the phone with the credit card department. A lady told me I would have a new card 2 or 3 days later. 3 Days later I phoned to follow up only to found out THE CARD WAS NEVER ORDERED AND THEY DIDN'T EVEN HAVE ANY RECORDS THAT I SPOKE TO ANYONE THERE! Those are only a few of the problems I had with them. I finally managed to close my credit card account and petro account. The cedit account was closed in August. Yesterday I went to the bank and finally closed my cheque account, WHICH TOOK AN HOUR.

Just now I logged into my internet banking to make sure the cheque account is closed, AND SAW THEY RE-OPENED MY CREDIT ACCOUNT AND DEDUCTED MONEY FROM IT!!!! SO NOT ONLY DID THEY RE-OPEN IT WITHOUT MY APPROVAL, IT IS NOW IN THE MINUS!!!

ALL I WANT IS TO BE RID OF THE BANK FROM HELL, BUT IT SEEMS IT WILL NEVER END!!!