JB
JILL B
1 reviews | Active since Sept 2009
18 Nov 2015, 15:53
Bank fees incorrectly raised
I went to FNB Randridge mall / Randpark Ridge some time back. I was advised by the consultant to increase my \Savings Pocket"to R15000 to continue to qualify for free banking. I increased savings pocket to R15000. (I turned 55 in July 2011"
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FNB (First National Bank)'s replyOfficial
18 Nov 2015, 16:52Hello JB53,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 815091.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 815091.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Nov 2015, 16:52
Official
Hello JB53,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 815091.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 815091.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)