IM
Ina M

1 reviews | Active since Oct 2015

12 Oct 2015, 13:08

Bank fees

I went with my change (10c, 20c and 50c) to my local bank to deposit it into my account. As there is no alternative to do the banking, I went to the teller inside the bank. The next day I saw that the cash handling fee was R50!!<br> I know and are willing to pay a handling fee, but give us an alternative. Where must we go with our change, the shops will not take the money, not that amount .. Fnb, you are robbing people without giving a alternative.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2015, 14:00
Official
Hello unhappy with ban,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 780024.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)