lS
lisa S
1 reviews | Active since May 2019
11 Dec 2019, 14:12
BANK DOES NOT LISTEN TO CUSTOMERS REQUESTS
Kindly advise to to why my FNB account is still opened, I REQUESTED ON THE 26 NOVEMBER 2019 THAT IT BE CLOSED, AGAIN ON THE 9 DEC AND AGAIN ON 11 DEC...I stated that it be closed , once again FNB has not kept its promise/word, I AM NOT LIABLE FOR ANY INCURRED FEES ON THIS ACCOUNT.
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FNB (First National Bank)'s replyOfficial
11 Dec 2019, 15:23Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Dec 2019, 15:23
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
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