Bank does not give a kcuf

I have been a client of FNB for a very long time now, I went to a branch in East Rand mall and advised them that my account had been breached and that two accounts namely Vodacom, and Telkom had been debiting money from my account. I must say that they where ********** account supposedly opened in Cape Town I say I Boksburg, any who.<br> I requested that a new account be opened for me and all my debits be moved , the gentlemen advised that there is nothing they can do I must just return to the bank every month end to do a reversal which I pay for. I explained to him that I really don't have time for that and he just said sorry there is nothing he can do...<br> Now FNB I might not be a platinum or private banker but I'm still one of your clients and I'm saying if you don't want to assist I will take my business elsewhere I'm sure there's bank that would like charging me R160.00 a month for service.<br> So one of the above mentioned company's has debited money again so I guess I must come to the store to do a reversal, u can expect me later today to do that and cancel my account...?<br> Regards <br> ****ed off client