1 reviews | Active since Jul 2011
bank costs charged on inactive account
<p>Opened a new premier cheque account a month and a half ago. After a previous hellopeter complaint about my account not being activated after numerous days i was requested to send a signature card for the block to be lifted from my account. about 2 weeks ago i emailed the signature card marked for attention for Roe***a Davids as instructed in a previous email from her. Today my account is still not activated but you have the ****** nerve to debit your monthly account fee for a non-active account. So due to your imcompetent staff I want this account closed. You will reverse your ****ty bank charges you charged me for a month and a half for an account i have never been able to use and you will transfer the initial deposits made into the account to their respective sources. Otherwise it's simple to just make a complaint against FNB for ***** and contraventions of the CPA. </p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done. The reference for your complaint 992492 .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done. The reference for your complaint 992492 .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
