AVdW
Andre Van der Westhuizen

1 reviews | Active since Oct 2017

02 Apr 2019, 10:34

Bank charges!!Fnb only helping themselves

As a bussines owner my bank charges reached over R900 in one month and personal over R2000 in 2 months wich is a *******.non fnb atm charges contibute to that.for the last two weeks went to fnb atm's that arent working so I have to withdraw at absa wich is always working.this is unexceptable!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Apr 2019, 13:02
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)