LM
Lucas M

1 reviews | Active since Sept 2011

23 Jun 2017, 08:45

Bank Charges for an Inactive Account

<p>My account with FNB has been inactive for quite some time actually for over a year , I sent an email informing the branch that the account would not be active due to me being under debt review. I now owe almost R6183 in bank charges? The creditors were informed that I was under debt review and should not have been debiting, Please could I get this account closed, Thanks.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jun 2017, 09:54
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)