Bank Charges date

<p>Towards the end of May, I got a call from someone at FNB. My cards were about to expire and this person offered to upgrade my account and deliver the new cards to me. I agreed! Then I asked this guy to change the date when you run the statements from middle of the month to the 1st of every month. I was told this has been updated and I will be getting my statements beginning of every month. So for that month charges were already deducted from my account which was on the 16th May as follows: -</p> <p>16 May 2017 #VALUE ADDED SERV FEES -1.85<br />16 May 2017 #MONTHLY ACCOUNT FEE -199.00<br />16 May 2017 #MONTHLY O/D FEE REBATE 38.40<br />16 May 2017 #MONTHLY O/D FEE -68.40<br />16 May 2017 DR INTEREST REBATE 53.14<br />16 May 2017 INT ON DEBIT BALANCE -384.99</p> <p> </p> <p>On the 29th of May, charges as follows :-</p> <p><br />29 May 2017 #VALUE ADDED SERV FEES -9.95<br />29 May 2017 #MONTHLY ACCOUNT FEE -86.23<br />29 May 2017 #MONTHLY O/D FEE -29.64<br />29 May 2017 INT ON DEBIT BALANCE -131.91</p> <p> </p> <p>After this I thought now everything will work as promised, however to my surprise on the 15th of June :-</p> <p>15 Jun 2017 #MONTHLY ACCOUNT FEE -206.82<br />15 Jun 2017 #MONTHLY O/D FEE REBATE 38.76<br />15 Jun 2017 #MONTHLY O/D FEE -38.76<br />15 Jun 2017 DR INTEREST REBATE 39.17<br />15 Jun 2017 INT ON DEBIT BALANCE -263.56</p> <p> </p> <p>After complaining again about this I was told it has been fixed and the fees will be charged on the 1st as requested. Indeed on the 1st of July :-</p> <p>01 Jul 2017 #VALUE ADDED SERV FEES -9.95<br />01 Jul 2017 #MONTHLY ACCOUNT FEE -194.66</p> <p> </p> <p>Now this morning I woke up and checked, this is still happening!</p> <p>15 Jul 2017 #MONTHLY O/D FEE -68.40<br />15 Jul 2017 INT ON DEBIT BALANCE -362.36</p> <p> </p> <p>What do I have to do to get things sorted with FNB?</p> <p> </p> <p>Please reverse the charges to my account for the 15th July.</p> <p> </p> <p>By the way, your preferred courier service is ****!</p>