1 reviews | Active since Jul 2017

05 Jul 2017, 23:13

bank charges

<p>Good day..</p> <p>Today I notice my Fnb bank account was in a minus R330 I phone to find out and they keep putting me true to different agents . I go some that could help me and I explain my problem. He told me that it was supposed to be an unpaid. My husband deposit money to my account on the 30 June at 10pm . My debit orders only go off on the 1st. They told me the money only reflect the next day and. that I didn't have money in my account and they let it true but charge me 330.00. I want someone to call me from Fnb and explain to me like a 2year old cause according to me fnb to fnb shows same time. This is the bank that we keeping our money , and they *****ing it. When u call they still can't help u. I'm very disappointed with them. Banking with them for over12 years and got a bond. </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jul 2017, 09:23
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.

A formal complaint has been logged and routed to the relevant department for investigation and to provide feedback.

Complaint reference number ***.

Regards,

Hello Peter Complaints

Naomi Petersen

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