jM
jonathan M

1 reviews | Active since Feb 2012

16 May 2017, 13:02

bank charges

<p>Once again FNB fails to perform by charging you fees and bank charges whenever they feel like when they have a set date when the charges should go off.</p> <p>Then you get their call centre staff who are disgustingly rude transfer you from pillar to post and then tell you they cannot help you *** so what the hell is that slogan for *** </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 May 2017, 13:25
Official

Good day Mr. jonathan26

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***