1 reviews | Active since Apr 2017

12 Apr 2017, 17:02

Bank Charges

<p>I recvied my bank startment and FNB is chargeing me over R200 a month </p> <p>I called them to upgrade my account fromthe R50 PM to the R100 PM so i could reduce on the back charges. They keep telling me it will be done but nothing ever is month in month out i am still paying for a lower account yet they making money from charging me transcation fees</p> <p>I went to the branch in south gate mall to close my other its still open and are demaning R50 pm </p> <p>please can someone close my domant account and can they upgrade the other</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Apr 2017, 11:17
Official

Good day Mr. malone zaza

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***